Month: May 2019

Top 10 Churn Causes

I won’t be able to make it to Gainsight’s annual conference. This Gainsight-produced video closely depicts the reality facing most SaaS companies. Take care of your customers like you take care of your health.

The enemy is fear

   

Integrated medicine

MD Anderson (MDA) leaves no rocks unturned. Specialists study cancer full time and embrace mind-body connection when treating patients. MDA offers a world-class integrated medicine program which includes Eastern perspectives and teachings. The mind needs treatment just like the body. Talks by gurus like…

AI for Good (Salesforce)

Self-care matters

There’s an obsession with pleasing my customers and clients. Family is the key stakeholder. But there’s one relationship which I’ve managed to ignore for a long time. As someone who’s constantly adding more responsibilities (including taking care of ailing family members), I end up…