Customer Success Customer Success Meetup – 3/30/2017 28 Mar 201729 Mar 2017 Customer Success, Customer Experience, User Experience...it's not the same. However, the customer is everyone's boss. Register
Startups and Technology… Cleanweb Ideation@Google – 3/27/2017 27 Mar 201727 Mar 2017 Cleanweb is still alive. The concept of Cleanweb was introduced by Sunil Paul and Nick Allen. They organized the original hackathon back in 2011:Â Cleanweb Hackathon 2011 I was an attendee…
Nonprofit BUILD.org 25 Mar 2017 BUILD continues to grow and impact thousands of youth. Happy to help them. https://www.youtube.com/watch?v=7vFfmOCMJP4&sns=em
Startups and Technology Northwestern in Fremont? 24 Mar 201725 Mar 2017 There is an overlooked subsector in education as Silicon Valley continues to grow. Tech leaders make frequent calls to D.C. in order to increase skills-based visas. It makes sense for…
Inspiration Protect the front line 24 Mar 201726 Mar 2017 Adolfo Hitler once said that "It is not truth that matters, but victory." In an age where quick victories matter at the expense of justice, doing nothing becomes the crime.…
Customer Success… Data sharing to improve customer experience 17 Mar 2017 Article link Companies which intelligently gather, transform and share data for the sake of customers will thrive in their respective markets. Really liked this article. However, it references popular solar company…
Deeper study and knowledge… Workplace Management 15 Mar 201716 Mar 2017 The Lean Startup is a popular book by Eric Ries. Long before it was written, Taiichi Ohno came up with the principles which governed lean manufacturing. Lean Manufacturing and The Lean…
Customer Success… It’s not about the brand. It’s about what you care about. 14 Mar 201714 Mar 2017 The idea owns the audience and it's no longer about the brand itself. This and other musings from Steve Bryant in this great Medium blog post. Link - Medium post…
