Month: October 2017

Saying no

It’s possible to lose sight of the basics by signing up for everything, overcommitting and willing to do the impossible. Sometimes, the secret of success is saying no at the right time.

NYSE : CRM (the early years)

…interesting recap of how Salesforce got started, grew up and became the face of San Francisco. The tech world is small with lots of overlapping stories among founders and startups. There’s too much debate these days about technology and software reviews. Too many startups underestimate the…

Colorado day trip

Finally got to see Red Rocks, Garden of the Gods, and Golden, CO. Red Rocks is the famous open-air natural amphitheater made of sandstone. 

Sales Cloud 101

Dreamforce  is less than a month away. Never underestimate the short form video as a way to ramp up training and improve usage of your instance. Salesforce does a great job of empowering business users by adding out-of-box features every year. The basics drive…

Seth Godin interview

Living with a sense of gratitude versus a sense of entitlement…Seth Godin nails it here.  Gratitude is the game changer.  “I am grateful that I am mostly healthy. I am grateful that I have such an extraordinary family. I am grateful that I was…

Denver 

I spend a lot of time in Denver these days. The buzz in Denver is all about Amazon. Amazon will be picking a location for HQ2. I’m bullish on Denver over other locales. Denver has much to offer and easy access to Seattle.  The…

Customer Success talk 

Latest insights from Lincoln Murphy who co-authored the book titled Customer Success…