Customer Success… 8/15 Customer Success Meetup in San Francisco 14 Aug 2018 Customer Success as a career continues to gain credibility with the launch of a San Francisco-based MBA program. The wildly-popular Customer Success Meetup in San Francisco has lined up another…
Customer Success The Chief Customer Officer (CCO) 11 Aug 201811 Aug 2018 The CCO is a relatively new executive role. It deserves more attention. The career path from CSM to CCO is becoming more clear. Here's a good talk... https://youtu.be/21C9yJKyCzE
Customer Success… High touch, High tech 7 Aug 20187 Aug 2018 Torch (YC W18) is a unique startup based in San Francisco that grew from the Y Combinator. It fills the coaching/mentoring gap for large and small companies. The greatest challenge…
