Executive consultant with an extensive background in Customer Relationship Management for enterprise and startup businesses; Passionate in delivering exceptional customer experiences using innovative leadership and methodologies.

I lived in Japan and studied Kaizen philosophy, which encourages continuous improvement. As you peel away the layers, you find more work to do. The journey never ends. Just make sure that you are having fun

This blog is a collection of best practices, work stories, idling thoughts, travels, people, places, and a whole bunch of quotes.