Inspiration… BUILD 16 Apr 201817 Apr 2018 I began supporting BUILD.org several years ago. They are always looking for volunteers. BUILD has established a great community from ground up --- students, alumni, teachers, volunteers and philanthropists. It's…
Inspiration… What the world needs now… 14 Apr 201815 Apr 2018 There's a dearth of tough leaders who've overcome the culture of 'Nice' and can stand up against autocrats. Nice is complacent. Nice is kind. Nice wins spelling bees. Nice is vegan. Nice is book-smart.…
Salesforce Mytrailhead.com 12 Apr 2018 Training content can be customized if your enterprise is using Salesforce. This will greatly improve user adoption and help increase product knowledge among frontline employees. Link https://youtu.be/wt4hiHTY05o
Deeper study and knowledge Fakebook and smartphone data thieves 11 Apr 2018 Vladimir Putin, Mark Zuckerberg and a dead Steve Jobs have amassed enormous wealth and political capital thanks to your smartphone usage. An awful lot of data is harvested without your…
Customer Success… Compliance-as-a-Service 11 Apr 201811 Apr 2018 https://youtu.be/32C2cTkwGuM Salesforce offers the premier platform for Sales Cloud, Marketing Cloud, and Service Cloud. Introducing a platform solution from ICIX, Salesforce's premier technology partner to help meet safety and compliance…
Inspiration… Going home 8 Apr 20188 Apr 2018 Joe Maddon (of Chicago Cubs fame) goes home to Hazleton, PA. Hazleton is a working-class town struggling to overcome poverty and racial tension. Joe started the Hazleton Integration Project to…
Inspiration Martin Luther King Jr. quote 4 Apr 20187 Apr 2018 ... reflecting on what the world has become upon the 50th Anniversary of the passing of Dr. MLK, Jr. Hunger strike is an old rock song that resonates. This is America's…
Customer Success… Revisiting the past 29 Mar 201831 Mar 2018 Old blog posts about past engagements can be useful. It's another reason why I began blogging. 😁 The ability to onboard customers is the greatest software challenge after making a…
Customer Success 4/4 CXPA Event 28 Mar 201828 Mar 2018 Don Peppers is one of the original thought leaders in customer relationship management. He's still going strong in 2018. Don will be speaking at CXPA's event in San Francisco: Link…
Deeper study and knowledge… Self care 23 Mar 201823 Mar 2018 I've been told that I'm a giver. Sometimes there's a price you pay for giving too much. It comes at the expense of personal health. All systems shut down. There…
