Salesforce @SXSW

The Salesforce AI team was at SXSW. They hosted ideation boards with sticky notes from attendees.

My thoughts for the two boards:

“In my job I would trust AI to”

  • Review my work/content
  • Draft an email
  • Take notes
  • Explain difficult concepts in a domain/industry I don’t understand

“but I would only trust a human to”

  • Ensure physical safety
  • Mentor junior staff
  • Perform initial onboarding for new hires
  • Prescribe medication