AI is for real and it’s already impacting everyone. However, there’s a bubble in the AI world and an ongoing shakeout will impact startups dabbling in this space. I featured Builder.ai in a prior post. Looks like they removed a YouTube marketing video.
I looked into it and Builder.ai is running out of money. Reflecting on prior trends, we are experiencing an expected cycle. I personally watched CRM explode onto the scene. CRM and customer success continue to benefit from AI. I don’t know if one can correlate business cycles to the stages of group development like the famous Tuckman’s stages: forming–storming–norming–performing.
AI is in the ‘storming’ phase of industry maturity. All bets are somewhat off, but there will be clear winners. Who will become the Salesforce of AI? Will Salesforce products succeed in a marketplace empowering do-it-yourself customers.
Only Time and AI will tell regarding who survives and makes money. 😊
customersuccessforgood.com 