New mantras
New career mantras have overtaken old rules (article) in the on-demand, nonstop world of business. I love Southwest Airlines’ mission statement which conforms to the new rules. Order-taking pursuits will inevitably be automated. Customer marketing is important, but self-motivated employees will determine your customer success outcomes.
- Be valuable
- Eliminate the competition
- Meet your deadlines
- Leap when opportunity knocks
- Build your value
