The Founder Institute (FI) lives on as a startup accelerator for early-stage entrepreneurs. I was in the Silicon Valley batch back in 2011. FI has grown exponentially.

It motivated me to stay in the startup game. I found a niche around customer success. My idea back then was to develop a mask company (link). This above-average idea (back then!) got me into FI. I have no regrets looking back, but yes, high-tech PPE is what the whole world needs today.

I found a niche in customer success, thanks to FI. It remains a hot topic highlighted by this FI mentor talk with Yamini Rangan, HubSpot’s Chief Customer Officer.