Deeper study and knowledge… The Age of Data science 27 May 2018 Every time I visit Japan, I learn something new. Japanese consumers quickly adopt the latest technologies. As a country, Japan actually lags behind in creating successful information technology companies. The…
Customer Success… kanji-ii-kurashii 28 Feb 2018 A handful of companies like Muji exceed expectations by delivering on their brand's impact-driven promise. Patagonia also comes to mind. It's good to see a Japanese company expand in this…
Japan… Japan Pitch Night 23 Feb 201823 Feb 2018 Fukushima Wheel is a bike-sharing technology company which wants to bring a commercial spin to these immense and oftentimes, struggling civic projects. Jun Yamadera overcame the Fukushima nuclear disaster by…
Customer Success… Mizu to Ikuru 23 Nov 201723 Nov 2017 The story of APAC conglomerate Suntory and its "Living with Water" campaign(Link)
Customer Success… On-time 16 Nov 201716 Nov 2017 Being on-time may not be enough to catch a Shinkansen in Japan... The best thing about Japan is the culture of timeliness. Many other places could learn from omotenashi. This…
Customer Success… Big in Japan – 7/12/2017 11 Jul 2017 Interesting event this week: Link Looking forward to hearing a tailor-made story for Japan that's not based on technology, but on a culture with high standards. Dandelion Chocolate was founded by…
Deeper study and knowledge… Jitsugaku 28 Jun 2017 "Learning is not for oneself. Cultivate character and then act. Real learning, or 'jitsugaku', is applied learning." Eichi Shibusawa Shibusawa-San was a great civic-minded industrialist who contributed to the rise…
Japan Japanese meditation 20 May 201720 May 2017 Takafumi Kawakami is a US-educated Japanese Zen priest based at Shunkoin Zen Buddhist temple. I've been to Kyoto many times. Sometimes, you need to travel thousands of miles just to find…
Customer Success… The secret of Customer Success 16 May 2017 The Japanese word kyokan means both "empathy" and "sympathy" in English. The right dose of empathy is needed to understand customers.
Japan… Shiki-Shima 2 May 20172 May 2017 Japan's new luxury train made its debut... (this is not coming to the US anytime soon) Link https://www.youtube.com/watch?v=6FkWu6Evc1Y&sns=em
