Category: Customer Success
Einstein Lead Score
Data sharing to improve customer experience
It’s not about the brand. It’s about what you care about.
Customer Success Automation
San Jose CXPA event – 2/28/2017
CXPA.org
Known issues and Health Dashboards
Systems of engagement
Create a ‘training culture’
CX Day – 10/5/2016
Customer success according to Gandhi
Customer Success outside of work
Customer Success Tips
The advent of the Customer Success Technologist
CXPA Event – 6/29/2016
What is customer success?
Low-Hanging Fruit
Customer Success Analytics
