10/26 Impactathon – Customer Success for Good

Great event held today in San Francisco. It wouldn’t have been possible without collaboration partners including ImpactathonSFTechforGood, and WeWork.

Special thanks to Neetal Parekh for facilitating an amazing workshop. It was wonderful sharing the stage with Vijay Mehrotra, Andrea Spillman-Gajek and Rajesh Kadam — representing a broad cross-section of Silicon Valley. We owe a debt of gratitude to everyone who joined and shared stories about doing impactful work in education, nonprofits, startups and other sectors.

It’s possible to hit a career bullseye within customer success (CS) by focusing on social impact. The CS and CX communities have significant opportunities to roll out best practices and industry standards within the impact space.

Stay tuned for the new slack channel (attendees). Feel free to join the CSG Meetup community if this interests you. This is your platform for change.

Slides from my talk…